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Switched and Dedicated Services

Local Service

Local Prime Services

Local Toll Calling
 
Switched and Dedicated Services

ACC Business offers switched and dedicated service nationwide* through the AT&T Network - known for unsurpassed reliability in the industry. With ACC Business Dedicated Voice Service, you'll get one easy-to-read bill for all local, local toll-free and long distance calling. As with all ACC Business services, rates are competitive, and domestic calls are rated in six-second increments and rounded to the fourth decimal point - keeping your bills as low as possible. Contact an ACC Business Agent in your area to find out what service is right for your business.

* Effective January 31, 2004: ACC Business Dedicated Local Service is only available to existing ACC Business Dedicated Local Customers. Dedicated service is not available in Alaska. Dedicated Local Service must be purchased with ACC Business Long Distance, and is not available as a standalone service offering. T-1 service can be provided separately for an additional fee.

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Switched and Dedicated Services

A competitive rate for local service
ACC Business Local Service provides your business with a solution that meets all of your local service needs, at a low per-line cost that you can afford. In addition, customers who choose ACC Business can count on dedicated customer service. Contact an ACC Business Agent in your area for competitive Local Service rates for your business.

Great phone features
With ACC Business, customers can choose local service according to their business needs. We provide a wide selection of additional features, including 3-way calling, Voice Mail, Call Forwarding, Call Waiting, Caller ID, and more.

A reliable connection you can count on
Because we carry all calls on the AT&T World Wide intelligent network - the largest, most reliable network in the world - ACC Business customers can always count on a first-class connection.

Consolidate all your telecommunication services into one convenient calling plan
With ACC Business customers have the freedom of combining long distance, local toll and local service into one convenient calling plan with one point-of-contact and one easy-to-read statement. So whether a call is placed across the country, across the state or across town, customers get competitive rates and outstanding customer service.

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Local Prime Services

ACC Business PrimePath
Get high-quality local service and low per-line charges that can deliver significant savings over your local exchange carrier. You’ll have access to a full range of local service features including Voice Mail, Call Waiting, Call Forwarding, and many more. And since we utilize the AT&T Network, you can count on the most reliable connection around for all of your business calling. Standalone local service is available, or it can be combined with ACC Business Long distance to take full advantage of our low per minute rates for state-to state calls — all covered on one simple bill.

ACC Business PrimeXpress
If your business requires a more advanced voice solution, upgrade your local service to ACC Business PrimeXpress, a high quality digital trunking service that provides full T1 capacity, with 24 voice channels per facility. Available as a standalone local service, or as a total voice solution, ACC Business PrimeXpress delivers access to AT&T's local, intraLATA and long distance networks, and provides Toll-Free and International capabilities. In addition, you'll enjoy a full range of advanced features, including N11 and 911 Service, Directory Listings and Incoming Call Redirect.

ACC Business PrimePlex
For businesses that rely on both local voice and switched data connections, the optimal solution is ACC Business PrimePlex, an advanced ISDN-PRI digital trunking service that handles voice, video and switched data transmissions on the same trunk. With ISDN, the channels are allocated automatically on a call-by-call, application-type basis, so there is no need to set aside separate channels for each service, allowing businesses to increase efficiency by optimizing available capacity.

Wide range of service options
Whichever solution is best for your business, you'll be able to choose from a number of services types, depending on your needs and the setup of your PBX. Direct Outward Dialing (DOD) lets employees dial out from behind a PBX without going through an attendant, while Direct Inward Dialing (DID) allows callers to reach an extension inside a company without being routed through an attendant. The COMBO/Main Listed Number (MLN) option offers Direct Outward Dialing, but routes all incoming calls to an attendant. Or, choose two-way trunking if you require both DID and DOD calling on each T1 channel.

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Why ACC Business for local toll calling?
Local toll calling designates the phone calls that reach beyond the immediate calling area but within the regional area serviced by the local phone company. Customers can choose the carrier and get competitive rates. Contact an ACC Business Agent in your area for our low rates.

ACC Business makes it simple
When customers sign up with ACC Business for local toll calling, calls are automatically carried by us, rather than the local phone company. Simply dial the number and the ACC Business competitive savings begin to kick in automatically.

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•  Switched and dedicated service options
•  ISDN-PRI for local voice and switched data
•  Full range of convenient calling features
•  Access to the AT&T Worldwide Network
•  One simple calling plan for all services

ACC Business
400 West Avenue
Rochester, NY 14611
Customer Service:
800-456-6000
Sales: 877-419-9669
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