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Media contact:
John D. Baker, President and CEO
ACC Business
585/987-3270
FOR RELEASE: FRIDAY, JANUARY 11, 2008
ACC BUSINESS APPOINTS JOSEPH RODRIGUEZ AS NEW MIS SPECIALIST
ROCHESTER, N.Y. –
ACC Business has named Joseph Rodriguez as MIS Specialist. In this position, Rodriguez will implement, negotiate and execute post sales service delivery and implementation of MIS services. Rodriguez’s responsibilities will include gathering technical data, ensuring efficient hand-off/routing to point of entry, resolving maintenance and billing issues.
"Joseph Rodriguez has a tremendous amount of knowledge in customer service," said John Baker, president and CEO of ACC Business. "This expertise will help to deliver the MIS service our customers have come to expect and deserve."
Since March 2007, Rodriguez has been a consultant for ACC Business. Rodriguez brings a strong background of customer service support and management. Prior to joining ACC Business, Rodriguez worked as a Customer Service Team Lead at Edible Arrangements. In that role, he was responsible for overseeing production and customer service areas, leading a team of production designers, and handling customer calls.
About ACC Business
ACC Business is a specialized brand from AT&T that offers a suite of essential data and voice services backed by the superior quality of the AT&T Global Network – one of the most highly acclaimed networks in the world. ACC Business’ products include Managed Internet Service, Frame Relay, Private Line, Local and Long Distance services. ACC Business products are offered exclusively through its authorized agents. For more information visit: www.accbusiness.com.
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